Shipping policy
Ferrell Brand Shipping Policy
At Ferrell Brand, we work hard to get your order to you fast, accurately, and with the same premium experience you expect from our shirts. Below is everything you need to know about how we ship.
Order Processing
- Orders are processed Monday–Friday (excluding holidays).
- Most orders ship within 1–2 business days.
- During high-volume periods processing may extend to 2–4 business days.
Free Shipping
We offer free shipping on orders over $200 within the USA.
Order Tracking
As soon as your order ships, you’ll receive a shipping confirmation email with a tracking link.
Tracking updates are controlled by the carrier and may take up to 24 hours to appear.
Incorrect or Incomplete Addresses
Please double-check your shipping information at checkout.
Ferrell Brand is not responsible for:
- Delays due to incorrect or incomplete addresses
- Packages returned to sender
- Additional shipping fees are required for re-shipping
If an address correction is needed, contact us immediately at info@ferrellbrand.com.
Lost, Stolen, or Damaged Packages
Once a package is handed to the carrier, it is their responsibility.
If your shipment is lost, stolen, or arrives damaged, please reach out, and we’ll help initiate a claim with the carrier.
For the fastest resolution, email:
info@ferrellbrand.com
Include your order number and any relevant photos.
International Shipping
We currently offer international shipping to select countries.
- Rates calculated at checkout
- Transit times vary by destination and carrier